Monday, May 24, 2010

Finding Service Manuals for Sears Appliances

Need the service, repair, owners, user or instruction manual for the Kenmore, Whirlpool, Frigidaire, Maytag, GE appliance that you bought at Sears?

In a closely held secret, most such service manuals are available online from Sears site ManageMyLife under the Manuals tab. Entering the Sears model number will bring out the manual in-browser. At we tried entering all the appliances we each own, and were able to find manuals for them approximately 50% of the time - not a bad ratio, really.

We called 12 Sears stores and were only able to elicit the site name in 3 of these calls - you are better off trusting The site is actually an interesting attempt by Sears to build a community site around DYI projects. You can build to-do lists, and projects, and get community feedback. You can also ask questions and get expert answers. The bulk of the site activity, however, based on the site stats, is downloading manuals: 6M+ manuals downloaded, vs 100K to do lists, and 65K questions.

Have you gotten some good use out of ManageMyLife? Share your experience with us!

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